Update History - LaunchPoint - Erie and Niagara Insurance Association

Our office will be closed for the following Holiday dates:

Friday - December 23rd
Monday - December 26th
Monday - January 2nd

Effective immediately a $100 policy deductible will no longer be available on the following lines of business - Homeowners, Manufactured Homeowners and Landlords. All current policies will be increased to a $250 deductible upon the next renewal.

Refer to the Agent Manuals for additional deductible options or contact the Personal Lines Underwriting Department if you have any questions.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

We expanded our AutoPay program to include a 12-Pay Plan. This is available for all lines of business (excluding Umbrella) when the total policy premium is more than $300.

Please note, the 12-Pay option is only available if the policyholder is enrolled in AutoPay.

Additional information regarding payment plans is available under the Resources tab in the Billing & Payment Information folder.

Businessowner Program
- Maximum two (2) stories
- Maximum thirty (30) rooms per building
- Any hotel / motel affiliated with a Franchise must be submitted for Underwriting approval
Special Multi-Peril and Commercial Fire Programs
- Maximum three (3) stories
- Maximum fifty (50) rooms per building
- Any hotel / motel affiliated with a Franchise must be submitted for Underwriting approval

Please contact the Commercial Lines Underwriting team if you have any questions.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Details for the March 2023 trip are available under the Resources tab in the "Club Level Qualification Criteria" folder.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

The following Product Fact Sheets (Agent use) have been updated to reflect enhancements to our Deluxe BOP Program that were referenced in the April 7, 2021 Agent Bulletin:

Bar and Tavern
Convenience Store
Habitational
Restaurants

The updated Fact Sheets are available under the Resources Tab in the Product Information folder.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Effective immediately for new and existing Artisan policies, payment plan options will mirror what is available for all other lines of business. Traditional plans include 1-pay, 2-pay, 4-pay, and 8-pay. Our 10-pay plan is for AutoPay only.

Existing Artisan policies will continue on their current billing plan at renewal. If you want to change the current bill plan to another option, an endorsement request is required. Contact the Accounting Department if you have any questions.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Did you miss our recent "Farmowner Opportunities" webinar? No worries, the recorded version is available for your viewing pleasure in the Webinars folder of the Resources tab or by clicking the link below:

https://zoom.us/rec/share/HbBqzsxyCFsWqN8LoMydfZTn50kTe8dr7ics1Dv5eyTsi2YzONRc2-8ID3AD9dk._GOxmvCSDbBYryTE?startTime=1607526010000

We recently updated our Commercial Supplemental Forms. All forms are available in the Resources Tab under Applications & Misc. Forms in the Commercial Lines folder. Please use the most recent editions with your commercial submissions.

Updated Supplemental Forms

Restaurant (Ed. 11/20)
Bar/Tavern (Ed. 11/20)
Banquet Halls (Ed. 11/20)
Convenience Store (Ed. 11/20)
Clubs (Ed. 11/20)
Hotel/Motel (Ed. 11/20)
Liquor Liability (Ed. 11/20)
Student Housing (Ed. 11/20)

New Supplemental Forms

Habitational (Ed. 11/20) – For use with submissions rated on the Apartment Class (BOP, SMP, and Commercial Fire)
Vacant Building (Ed. 11/20) – For use with vacant building submissions (SMP and Commercial Fire)

Contact the Commercial Lines Underwriting Department if you have any questions.

Did you miss our recent "Commercial Opportunities" webinar? No worries, the recorded version is available for your viewing pleasure in the Webinars folder of the Resources tab or by clicking the link below:

https://zoom.us/rec/share/8P8zwSTOHmmytZ_dT1d3cOeTmFbTAmq8l3LQXmE88Xz-Gk-zl9f-HvayqNiDTAUF.GQbC8P9m08mHxObM

You are cordially invited to a Webinar presented by Erie and Niagara Insurance.

When: Tuesday, November 17, 2020

10:00 – 10:30 AM Eastern Time (US and Canada)

Topic: "Commercial Opportunities with Erie and Niagara Insurance"

Subsequent to the webinar, a recorded version will be available on the Agent Portal.

Space is limited so please register by clicking the following link:
https://zoom.us/webinar/register/WN_7YxUfb2aQhq8coPFZH5gfg

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Did you miss our "Going Home with Erie and Niagara" webinar last week? No worries, the recorded version is available for your viewing pleasure in the Webinars folder of the Resources tab.

You are cordially invited to a Webinar presented by Erie and Niagara Insurance.

When: Thursday, October 29, 2020

10:00 – 10:30 AM Eastern Time (US and Canada)

Topic: "Going Home with Erie and Niagara Insurance"

Subsequent to the webinar, a recorded version will be available on the Agent Portal.

Space is limited so please register by clicking the following link:
https://zoom.us/webinar/register/WN_DdYJfxYkTkCxZpqQRDEiHQ

The Farm Laborers Fair Labor Practices Act effective 1/1/20 requires all employers to provide workers’ compensation coverage for their employees, regardless of annual payroll, including employers with less than $1,200 annual payroll who were previously exempt.

Despite the change, Erie and Niagara will continue to offer the optional ML-311 (6/99) Farm Employer’s Liability Coverage Schedule endorsement.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Our quote search functionality has been expanded from 90 days to 1 year. The default is 30 days but if you want to expand the search, open up the window via the “Search All Activity” option.

A new feature has been added which allows you to copy a quote and change the effective date. If you have multiple producer codes in your agency and want to change to a different (active) code, you now have that option as well.

The Emergency Order related to payment accommodations has been further extended to July 6, 2020. The link on our website www.enia.com has been updated accordingly. We will continue to include payment accommodation information in all billing notices and our AutoPay communications until July 6, 2020 or any subsequent extension.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

The Emergency Order related to payment accommodations has been extended to 6/6/2020. The link on our website www.enia.com has been updated accordingly. We will continue to included payment accommodation information in all billing notices and our AutoPay communications until 6/6/2020 or any subsequent extension date.

The Emergency Order related to payment accommodations has been extended to 5/7/2020. The link on our website www.enia.com has been updated accordingly. We will continue to included payment accommodation information in all billing notices and our AutoPay communications until 5/7/2020 or any subsequent extension date.

We have updated the “Payment Accommodations” section of the "COVID-19 Important Message to Policyholders" link on our homepage (www.enia.com). This provides information related to payment relief for those policyholders demonstrating financial hardship due to COVID-19. These changes are being implemented to comply with the recent Executive Order and Emergency Regulation from the Department of Financial Services. Click here to view the message. This information will also be included on all billing invoices and AutoPay communications effective immediately and until the end of the emergency order (4/28/2020) or extension date of emergency order.

If you have any questions, contact our office directly at 800-234-9876.

Our current Agent Bulletin is available for your reference in the Resources tab.

We have added a link to our homepage (www.enia.com) to provide pertinent information to policyholders regarding our efforts related to COVID-19. Click here to view the message.

If you have any questions, contact our office directly at 800-234-9876.

The Department of Financial Services recently requested all authorized property/casualty insurers provide an explanation to policyholders (mail or email) reflecting the business interruption coverage available under their commercial property policy. The lines of business included in this request are business owner, commercial multi-peril and special multi-peril.

Erie and Niagara will be mailing notifications to all policyholders included in this request. To view a sample copy of the letter which will be sent, click here. If you have any questions, contact the commercial lines underwriting department.

During these difficult times, we are committed to delivering the same high level of service you have come to expect from Erie and Niagara while at the same time protecting the health and welfare of our team members.

As such, beginning March 17th we are implementing a two shift approach in order to reduce the number of staff on premise. The split shifts will be in place until March 27th at which point we will re-evaluate. The two shifts will cover our normal business hours of 8:15 am - 4:30 pm. Please note, our switchboard will be on auto-attendant from 12:30 pm - 4:30 pm but you will be able to get to a team member simply by following the prompts. Be assured that we are confident our service and response will continue to meet or exceed your expectations.

We encourage the use of our website (www.enia.com), which is available to your policyholders 24/7 in order to make payments (ACH or Credit Card) and report claims.

Thank you for your understanding and patience as we work through this challenging time. Stay safe, and as always, thank you for your business.

Effective immediately, binding authority on vacant/unoccupied dwellings has been increased from $150,000 to $300,000. Property coverage is limited to the sale price, current investment or market value.

The Binding Authority schedule which is available under the Resources tab, has also been updated to reflect this change.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

We are pleased to announce a rate decrease for new and renewal / anniversary Residential Fire policies with effective dates of April 1, 2020 and subsequent. As a reminder, our quoting portal allows for quotes on new business sixty (60) days in advance of effective dates.

If you have any questions, contact the Personal Lines Underwriting Department.

We will now write Absentee Landlords (owner resides more than 300 miles from the property) as long as a local property manager is being utilized. We will require you to provide the property manager’s name, address and phone number.

For Professional Landlords, we will no longer limit the number of rentals an individual owns, nor will we require the signed Professional Landlord form.

If you have questions, contact the Personal Lines Underwriting Department via phone (800) 234-9876 or email personal@enia.com

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Effective immediately, we are no longer writing coverage on vape shops, or smoke shops that also sell vaping products. Please contact the Commercial Lines Underwriting Department if you have any questions.

We have doubled our capacity and updated the quoting portal to allow attachments up to 4MB in size. We trust this will help make it easier to include attachments with your quoting portal submissions.

A Quick Quote sheet has been developed and is available for your use. It is located under the Resources tab in the Product Information Information and Applications & Misc. Forms Folders. The worksheet will give you an estimated premium for basic policy coverage. Online quoting should be used to develop a final premium prior to submission.

Our protection class list is being trimmed down to three options. Key changes include:

The Highly Protected Classification is being eliminated
Risks previously classified as Highly Protected will be included in the Protected classification
Rates to be used for the Protected class will be those previously used for Highly Protected (more favorable rate)
- Risks that were already rated and classified as Protected will benefit from the rate reduction
Average Rate Reduction is 13% and varies by Class of Business
The need to reference the Highly Protected Communities Classification List has been eliminated

The available classification options will be as follows:

Protected - Building is located within 1,000 feet of an approved fire hydrant and is within 5 road miles of a responding fire department
Semi-Protected - Building is located more than 1,000 feet from an approved fire hydrant and is within 5 road miles of a responding fire department
Unprotected - All others

If you have any questions, contact the Commercial Lines Underwriting Department.

We are pleased to announce an average rate decrease of 6.2% for new and renewal / anniversary Landlord policies with effective dates of 10/1/2019 and subsequent. The reduction will vary depending on the County in which the risk is located. As a reminder, our quoting portal allows for quotes on new business sixty (60) days in advance of effective dates.

Other changes include:

Increase in the owner-occupied credit from 10% to 15%
5% reduction of rates in Zone 2 cities
- Zone 2 cities includes Albany, Binghamton, Buffalo, Niagara Falls, Rochester, Schenectady, Syracuse, Troy and Utica.

If you have any questions, please contact the Personal Lines Underwriting Department.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Effective immediately, we are now accepting both primary homeowner and landlord risks with a home sharing exposure. The guidelines are as follows:

Homeowner - Primary, Elite Primary, Country Home and Primary Condo
- Maximum of 12 weeks
- 1-6 weeks - no charge
- 7-12 weeks - $100
These are the same guidelines we currently use for seasonal homeowner risks.
Landlord
- Up to 4 units may be occupied as short term rentals
- No maximum number of weeks rented
- Short Term Rental charge - $150 per policy

Our agent portal is available to quote new business and to add by endorsement to existing policies.

If you have questions, contact the Personal Lines Underwriting Department.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

This new functionality allows you to make a payment on a bound application submitted via the portal when the policy has not yet been issued. To get to this new feature, go to the Quoting tab and open up the quote that was previously submitted. There will be a "Make a Payment" button that when selected will transfer you to the payment page. Complete the information and submit the payment. The "Make a Payment" button will not display once the policy has been issued. The Accounting tab should then be used to make future payments as needed.

NYSDFS Cybersecurity Regulation Title 23 NYCRR Part 500 Section 500.11 sets forth requirements related to Third Party Provider cybersecurity practices.

The Erie and Niagara Information Security Standards which document compliance with this regulation are available for your review under the Resources tab in the Cybersecurity folder.

Also included in the Cybersecurity folder is our Third Party Vendor Information Security Policy which identifies the minimum standards necessary for your compliance with our cybersecurity practices.

If you have questions, please contact Bob Florio at bobf@enia.com or 716-817-2421.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

We have revised our Agent of Record procedures in order to facilitate better communication, ease of processing and limited disruption to the policyholder.

Click "here" to view the revised procedures.

You can also find a copy of the procedures under the Resources tab in the "Broker of Record Procedures" folder.

If you have any questions, please contact the Underwriting Department.

A Cyber Insurance Sell Sheet has been developed to assist in explaining this coverage to your customers. The Sell Sheet is available under the Resources tab in the Product Information folder.

The endorsement provides $100,000 of coverage for a premium of $100. It can be added to your eligible Businessowner policies effective January 1, 2019 and subsequent.

If you have any questions, contact the Commercial Lines Underwriting Department.

For Commercial Fire and Special Multi-Peril business effective 3/1/2019 and subsequent, we are implementing a variety of changes in order to provide a more competitive product.

A summary of the changes are as follows:

Liability coverage will be available in the following format only:
- LS1 - Premises and Operations
- LS3 - Manufacturers and Contractors
- LS5 - Business General liability - includes:
  - Premises and Operations
  - Products / Completed Operations
- LS6 - Business General Liability (Extra Coverage) - includes:
  - Premises and Operations
  - Products / Completed Operations
  - Personal and Advertising Injury
  - $50,000 of Fire legal coverage
  - Contractual Liability
$2,000,000 / $4,000,000 Liability Limits now available
Premiums for Loss of Earnings coverage is reduced by 50%
Liquor Liability Coverage is available on the following classes for up to $1,000,000 coverage:
- Restaurants with alcohol sale of 30% or less of total sales
- Restaurants that serve beer and wine only
- Pizzerias
- Grocery Stores
- Delicatessens
- Convenience Stores
- Bed and Breakfast
- Liquor Stores

Conditional renewal notices will be mailed to the policyholders advising of the changes.

As always, our commercial underwriting team is available to answer any questions you may have. They can be contacted via email commercial@enia.com or phone 716-632-5433.

Effective immediately, Underground Utility Line coverage is available for risks rated and classified as 1-4 Family Dwellings written in our Businessowner program.

This Erie and Niagara specific policy form provides coverage for direct physical loss to underground utility line covered property that is caused by an underground utility line occurrence at the insured premises.

The premium charge per dwelling is $15 for 1-2 Family and $25 for 3-4 Family.

Coverage is subject to a $10,000 per occurrence limit and a $500 per occurrence deductible.

Please note, this endorsement is not available for risks classified as Student Housing, Apartment or Row House.

The policy form ENIA-SF-342 (8/18) is available for your reference under the Resources tab in the Policy Forms folder.

Effective immediately, the Identity Fraud Endorsement is now available in our Farmowner line of business. The coverage limit is $10,000 with a $100 deductible. The cost is $15 per each owner occupied residence.

For detailed coverage information, refer to the policy form. It is available under the Resources tab in the URB forms folder.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

This Personal Lines endorsement is now available for Standard Homes, Seasonal Homes, Bed & Breakfast and Country Homes. It increases the amount of insurance to equal the current replacement cost of the residence, up to 125% of Coverage A limit, should a covered loss to the residence exceed the policy limit. The dwelling must be insured to 100% of full replacement cost. The premium to add this endorsement is $10.

This endorsement is not available on policies with the functional replacement cost endorsement (ML16) or policies rated on an ACV basis.

This Residence Special loss Settlement endorsement ML 24A (6/99) is available for your reference under the Resources tab in the URB form folder

Beginning this week, we will be adding a Cyber Insurance Endorsement to all eligible Businessowner policies renewing January 1, 2019 and subsequent. The endorsement provides $100,000 of coverage for an additional premium of $100. An explanatory letter will be provided to the policyholder giving them the opportunity to opt-out if they do not desire the coverage. Click the link below to view a sample of the letter being sent to the policyholder.

Sample Cyber Liability Opt-Out Letter

The Cyber Insurance Endorsment (CL-100 ed. 4/16) is available for your reference via the Agent Portal in the Policy Forms folder under the Resources Tab. We have also included a copy of the form for policyholder reference on our website (www.enia.com) under the Products tab.

If you have any questions, contact the Commercial Lines Underwriting Department.

Consider attending one of our upcoming Product Meetings to learn about recent changes, enhancements and new opportunities. The length of meeting is approximately 1 1/2 to 2 hours. Attire is business casual. Click the link above for meeting dates / locations and to register. We look forward to seeing you at one of our sessions.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Effective immediately, for all renewal inspections assigned to Mueller Services, a postcard notification will be sent to the policyholder alerting them of an upcoming inspection. The postcard notification will be sent by Mueller and applies to all Personal Lines including Homeowner, Manufactured Home, Landlord and Residential Fire.

If you have any questions, contact the Personal Lines Underwriting Department.

We are pleased to announce the availability of an Insurance Proposal option for commercial business.

For new business quoted via the Agent Portal, a "View Proposal" option can be selected when the quote has been completed. You continue to have the option to view the worksheet as well.

Additionally, when we provide a new business quote in the Commercial Fire and SMP lines of business, the underwriter will automatically include an Insurance Proposal along with the quote worksheets.

We also have the ability to provide a similar Proposal for existing policyholders. So if you would like a Proposal for a renewal term, simply contact the Commercial Underwriting Department with your request. Insurance Proposals for renewal terms are available for our BOP, SMP and Commercial Fire lines of business.

If you have questions, contact your Marketing Representative or the Commercial Lines Underwriting Department.

The Binding Authority Schedule has been updated to reflect an increase in Property binding authority for Businessowners (BOP), Special Multi-Peril (SMP) and Commercial Fire from $1,500,000 to $2,000,000 per Risk Area.

The updated schedule is available under the Resources tab in the Binding Authority folder.

Effective 9/1/18 we are reducing our Homeowner rates anywhere from 4% to 10% depending on the Coverage A Limit. The policy forms to which the change applies include ML-1, ML-2, ML-3 and ML-5.

The following Homeowner Programs will benefit from the rate reduction:

Homeowner
Elite Homeowner
Seasonal Homeowner
Elite Seasonal Homeowner
Bed & Breakfast
Country Home

Additional reductions will be reflected in Zone 2 cities where we have lowered zone factors to improve our competitive position. Zone 2 includes properties in the cities of Albany, Binghamton, Buffalo, Niagara Falls, Rochester, Schenectady, Syracuse, Troy and Utica.

Our quoting portal is available now for you to quote New Business with effective dates 9/1/18 and subsequent.

Following is a summary of the rate reduction by "Coverage A" limit:

Coverage A Limit	Rate Decrease

$150,000 - $159,999	4%
$160,000 - $179,999	5%
$180,000 - $189,999	6%
$190,000 - $199,999	7%
$200,000 - $239,999	8%
$240,000 - $249,999	9%
$250,000 and greater	10%

If you have any questions, contact the Personal Lines Underwriting Department.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Effective immediately, we will no longer require photos on new Personal Lines business. This includes the Homeowner, Manufactured Home, Landlord and Residential Fire lines of business.

While highly recommended, photos are not required unless the risk is inaccessible or located on an island.

Often times we are able to determine the acceptability of a risk with agent provided photos. If photos are not received, it may result in an inspection of the property.

If you have any questions, contact the Personal Lines Underwriting Department.

Effective immediately, the Loss Payable Provisions form (MR-127 Ed. 10/17) is available for new and existing business.

Up to this point, we have been limited to listing additional secured parties on the Declarations Page. This new form allows for scheduling with a greater level of detail regarding Loss Payable interest.

You can add the form to existing business by submitting an endorsement request.

The form is available for your review under the Resources tab in the URB Policy Forms folder. If you have questions, please contact the Farm Underwriting Department.

Effective immediately, liquor liability coverage is now available for Liquor Stores under the Businessowner Program. In order to be eligible for coverage, the closing time can be no later than 9:30 PM.

For additional details including rate and limits, refer to the online Businessowner Manual.

The suggested deposit premium for new business has been lowered from 25% to 20%. This applies to all lines of business.

We have also expanded our AutoPay program to include a 10-Pay Plan. This is available for all lines of business except Artisan or when the total policy premium is less than $250. Please note, the 10-Pay option is only available if the policyholder is enrolled in AutoPay.

Additional information regarding payment plans is available under the Resources tab in the Billing & Payment Information folder.

Effective immediately, Ordinance or Law Coverage is now available in our Landlord program. The premium charge for this coverage is 10% of Coverage A & B, FL-48 and FL-48A premium.

Ordinance or Law coverage allows for the adjustment of covered losses in accordance with any ordinance or law which governs repair, restoration or demolition of the building.

The Ordinance or Law form FL-360 (9/17) is available for your reference under the Resources tab in the URB Forms folder.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Primary and Non-Contributory Coverage LS-39 (3/13) and Waiver of Subrogation LS-12 (8/12) are now available for use in the following lines of business: Businessowner, Special Multi-Peril, Commercial Fire and Farmowner. Please note, they are not available for use in the Artisan Program.

The Primary and Non-Contributory form (LS-39) can only be added if accompanied by an additional insured endorsement. The premium charge is $50 per additional insured and is fully earned.

There is no charge for the Waiver of Subrogation (LS-12) endorsement.

If you have questions, please contact the Commercial or Farm Underwriting Department.

Effective immediately, we have changed our Cost Estimator requirements and will now accept other Company Estimators in addition to the E2Value Replacement Cost Estimator option. Please note, we continue to require 100% replacement cost under the Elite Homeowner program. If you have any questions, contact the Personal Lines Underwriting Department.

Effective immediately for all available lines, we have expanded the timeframe from 30 to 60 days.

Effective 11/1/2017 rates for certain classes have increased as follows:

3% increase in the following classifications:
- Bagel Shop with cooking
- Pizza Shop with cooking
- Department Store with more than $500,000 annual sales
- Supermarket with more than $500,000 annual sales
6% increase in the following classifications:
- Restaurants (less than 30% alcohol sales)
- Bars and Taverns
- Banquet Halls
- Pizza Shop with commercial cooking or table service
- Convenience Stores with commercial cooking
- Delicatessen with commercial cooking
- Clubs with commercial cooking or serving alcohol
- Hotel/Motel with commercial cooking
- Bakeries with cooking and selling on premises

The above rate changes apply to Property and Liability.

If you have any questions, please contact the Commercial Lines Underwriting Department.

This endorsement provides liability coverage for farm markets or similar venues (local fairs, festivals, shows) attended away from the home premises principally for the sale of the insureds own farm products.

The rates are as follows:

	Limit (includes $500 Med Pay)					Med Pay
	$100,000	$200,000	$300,000	$500,000	$1,000,000	Add'l $500
1-15 days annually	39	43	49	56	68	2
16-30 days annually	54	61	68	79	95	2
More than 30 days annually	77	87	97	112	135	2

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

We have added a new feature to the Underwriting tab that allows you to determine if an inspection request has been made on a policy. There are two different areas to view the alerts.

On the Search Underwriting screen, you will be able to view any recent (less than 30 days old) inspection requests made for policies you have rights to view (based on producer code authority). Additionally, after you search for a specific policy record, if there is a recent inspection request on that policy, you will see a message indicating an inspection is pending.

If you have questions regarding this feature, please contact any member of our Underwriting Team at 800-234-9876.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

Our new Country Home Program is now available to quote with effective dates of 9/1/17 and subsequent. When you select the Homeowner line of business for quoting, you will see the Country Home option in the "occupancy field" drop down menu.

For additional information, please refer to the Product Fact & Sell Sheets in the Product Information folder of the Resources tab. An updated Agent Manual for the Homeowner line of business will also be available online on 9/1.

In consideration of the new cybersecurity regulations, we are changing the password policy for our e-commerce site. This new policy will be effective August 15, 2017.

At that time, user accounts that have not had a change of password within a ninety (90) day period, will be required to do so. And going forward, passwords for user accounts on our e-commerce site will have to be changed every ninety (90) days. There are a minimum of eight (8) characters required for passwords.

Thank you for your understanding and assistance. If you have questions, you can contact our IT Support Team at 800-234-9876.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

When quoting a Hobby Farm, please be guided by the following eligibility guidelines:

Farming not primary occupation
$30,000 maximum farm receipts
$2,500 maximum custom farming receipts
Horses - maximum of 12 (6 owned / 6 non-owned)
No employees
No CSA's (Community Supported Agriculture)

We have incorporated pop up messaging in our quoting platform to assist in determining eligibility for the Hobby Farm class.

If you have questions, please contact the Farm Underwriting Department.

The latest version of our Agent Bulletin is now available for your reference in the Resources tab.

The following changes are effective 4/1/17

BOP rate reductions / rate group changes:

Classification

New Rate Group

Candy, Nut, Confectionery Store with cooking

2

Clothing Store

3

Music, Tape and Record Store

2

Radio and Television Store

2

Sporting Goods Store

3

Variety Store

2
Additional BOP eligible classes for New Business:
- Strip Plazas
- Warehouse
- Real Estate Office
- Bottle Redemption Centers
- Tattoo Parlors

The updated BOP manual is available for your reference in the Resources tab.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

We are pleased to announce availability of the new Commercial Farm Umbrella Program effective 2/1/17 on newly adopted and approved AAIS forms.

The basic policy limit of $1,000,000 may be increased up to $5,000,000 and is available for eligible Erie and Niagara Farmowner policies written with LS-6 Ed. 9/02 General Liability Coverage Business General Liability Insurance (Extra Coverage).

As agents do not have binding authority for Umbrella coverage, the following will be required for a Commercial Farm Umbrella quotation:

Completed non-bound ACORD Commercial Umbrella Applications 125/131
Completed Supplemental Farm Umbrella Application
Current Motor Vehicle Report (MVR) for each driver

The manual will be available for your reference in LaunchPoint for eligibility, minimum underlying policy requirements, coverage information and complete program rules and rates. Other LaunchPoint resources include the Supplemental Farm Umbrella Application, a self rating form and the AAIS forms.

Our umbrella products are written through Cherry Valley Cooperative Insurance Company which is rated A- by A.M. Best and is an affiliate company of Erie and Niagara.

Note: To change between Personal Umbrella, Personal Farm Umbrella or Commercial Farm Umbrella, coverage must be cancelled and rewritten.

Effective immediately, binding authority has been increased as follows:

Homeowners (primary, elite, seasonal, elite seasonal) from $500,000 to $750,000
Bed & Breakfast from $500,000 to $750,000
Manufactured Home from $100,000 to $200,000
Landlords from $500,000 to $750,000

The revised schedule can be found under the Resources tab in the Binding Authority folder.

Effective immediately, Erie and Niagara's AutoPay EFT Recurring Payments is now available.

AutoPay allows for the insured's policy premium to be electronically withdrawn from their checking or savings account automatically. This is a FREE service. We are waiving the $5 installment fees when an insured signs up.

More detailed information is available in the Billing & Payments Information folder under the Resources tab.

If you have any questions following your review, please contact the Accounting Department.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective today, we have expanded eligibility for Seasonal Homeowners with rental exposure. Seasonal Homeowner policies can now be written with up to 12 weeks of rental. The additional premium charge for dwellings rented 7-12 weeks will be $100.

Also effective today, our Elite Homeowner Program is available for quoting with effective dates of 11/1/16 and subsequent. The Homeowner Manual, available under the Resources tab, has been updated to include guidelines for the Elite Program.

And lastly, effective 11/1/16, dwellings (primary and seasonal) 20 years or newer will receive a new home credit as follows:

1-10 years - 10%
11-20 years - 5%

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective immediately, Underground Utility Line Coverage is available in our Landlord program. The premium charge for this coverage is $15 for 1-2 Family and $25 for 3-4 Family.

Form FL-342 (4/16) provides coverage for direct physical loss to underground utility line covered property that is caused by an underground utility line occurrence at the insured premises. Coverage is subject to a $10,000 per occurrence limit and a $500 per occurrence deductible.

The URB form is available for your reference under the Resources tab.

A new feature has been added to Launchpoint which allows you to run Loss Reports for your policyholders. To do this, go to the Underwriting tab and retrieve the policy record (need policy #). Scroll to the bottom of the screen and click the link "Run Loss Report" which is on the bottom right. A new window will open with Loss Run detail. The default is 3 years prior plus current term. There are also options to run a 1 year and 5 year report. If you have questions, contact the Underwriting Department.

Effective 8/1/16, we will now allow multiple 1-4 Family Rental Dwellings to be written on a single Businessowners Policy. Total rental units must equate to 5 or more to qualify. Due to current system limitations, risks with 5 or more buildings should be submitted for quoting.

This is an alternative to those of you that currently write individual Landlord policies for insureds owning multiple dwellings.

Effective 8/1/16, all new and renewal Cherry Valley Personal Umbrella policies will be mailed directly to the policyholder.

We will continue to mail all new and renewal Cherry Valley Personal Farm Umbrella policies to the agency.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective today, protected zone 2 guidelines have been amended for the Homeowner and Landlord lines. (Please note EzLynx and PL Rating do not currently reflect these changes however they will in the near future)

Replacement cost rating will now be available for well-maintained risks in good condition. We will require insurance to value on all new Homeowner and Landlord policies. Our replacement cost rates require 80% of full replacement cost and our ACV rates require 50% of full Replacement cost.

Insurance regulations require the anti-arson application on all tenant occupied risks in Buffalo and Rochester however we will no longer require Erie and Niagara's Zone 2 supplemental application.

Existing policies will need underwriting approval prior to amending to replacement cost rating.

Protected Zone 2 cities include: Albany City, Binghamton City, Buffalo City, Niagara Falls City, Rochester City, Schenectady City, Syracuse City, Troy City and Utica City

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

We have updated our schedule to include guidance for binding of weight of ice, snow or sleet coverage in our Farmowner program. This is not a change in authority, rather a clarification and reminder of our guidelines related to this coverage.

The revised Schedule can found under the Resources tab in the Binding Authority folder.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective Monday, November 2nd, we are introducing an improved screen view for endorsement processing. This change applies to Homeowners, Manufactured Home, Landlord and Residential Fire.

For premium bearing endorsements, you will be able to determine the new annual premium along with the additional or return premium associated with the change. A change quote worksheet will also be available. Once submitted to the Company, the endorsement paperwork and any revised billing will follow.

Please note, you must submit the endorsement request the same day it is completed as the system refreshes overnight and resets by 6:00 am the following day.

If you have questions, please contact the Personal Lines Underwriting Department.

Effective immediately, this online tool has been enhanced and will automatically extract public data and provide total square footage information to include basement type (ie., slab, finished, unfinished). We trust you will find this enhancement useful when quoting and submitting business.

Effective immediately, we have implemented a Hazardous Condition Surcharge of 50% to be applied if the insured property is not in operation at the time coverage is bound. When the commercial exposure is in operation, the surcharge will be removed. It is expected the risk will be fully operational within the first 60 days of coverage.

Additionally, please note we are implementing minimum premiums for the following classes of business effective 11/1/15 for new business and 2/1/16 for renewals:

Restaurants - $750
Bars, Taverns - $1,000
Banquet Halls - $1,000
Convenience Stores with gas - $1,000

If you have any questions, please contact the Commercial Underwriting Department.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective immediately, all New Personal Lines policies will be mailed directly to the policyholder.

The lines of business included are Homeowner, Manufactured Home, Landlord and Residential Fire.

If you have questions, please contact Kathy Capan via email kac@enia.com or phone 800-234-9876, extension 2323. You can also contact your Marketing Representative.

We have developed customer directed one page Product Sell Sheets for your use. They are available for all of our Personal Lines products. We have also developed a generic Company Sell Sheet identifying all lines of business we write. We are in the process of developing Sell Sheets for our Commercial and Farm products which will be released later this year.

The Sell Sheets are located in the Resources tab under the Product Information Folder. Open the Product Sell Sheets folder to view the documents. If you have any questions, please contact your Marketing Representative.

With a Security Code - If the policyholder has the security code, they can go to www.enia.com and select "Make a Payment". After entering the policy number and security code, the customer will be required to enter credit card or banking information to complete the transaction.
Without the Security Code - If the policyholder contacts your office, and you would like to assist them in making a payment, you can do the following:
1. Log into LaunchPoint
2. Select the Accounting tab
3. Enter the policy number and click "Search"
4. Click the "Make a Payment" button
5. Enter the payment information (credit card or banking) and submit the payment
If you prefer the customer handle their own payment transaction, and they do not have their "Security Code", you can locate and provide to them by doing the following:
1. Log into LaunchPoint
2. Select the Accounting tab
3. Enter the policy number and click "Search"
4. Click the "payment stub" link on the upper right part of the screen
5. The " Security Code" can be found on the Payment Stub

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The Binding Authority Schedule has been updated to reflect the $2,000,000 liability limit now available on the Standard BOP (already available on the Deluxe BOP). It also reflects an increase in Property binding authority for Commercial Fire and SMP from $1,000,000 to $1,500,000 per risk area. The updated schedule is available in the Resources tab for your reference.

We have developed for "Agent Use Only", product fact sheets for all lines of business we write. They are in the Product Information Folder of the Resources Tab. Additionally you will find some class of business and coverage specific fact sheets for several lines of business. Take the time to check them out! We are confident they will assist you in identifying Erie and Niagara's appetite and product offerings. If you have questions following your review, contact your marketing representative or the appropriate underwriting department.

The May 2015 edition of the Product Portfolio reflects recent changes and enhancements to the Businessowner Program. You can find the Product Portfolio in the Product Information folder of the Resources tab. Please discard any outdated copies you may have.

We have added an Underground Utility Coverage folder under Product Information within the Resources tab. The folder includes a Frequently Asked Questions document and a Brochure describing the new Underground Utility Coverage offering.

We are pleased to announce a number of enhancements to our Businessowners Program. Please refer to the Agent's Bulletin dated 4/15/15, and the Agent's Manual which has been updated to reflect the changes, for further detail. Both documents can be found under the Resources tab. If you have questions, contact our Commercial Lines Underwriting Department or your Marketing Representative.

Effective immediately, Underground Utility Line Coverage is available in our Homeowner and Manufactured Homeowner programs. The premium charge for this coverage is $15.

Form ML-342 (7/14) provides coverage for direct physical loss to underground utility line covered property that is caused by an underground utility line occurrence at the insured premises. Coverage is subject to a $10,000 per occurrence limit and a $500 per occurrence deductible.

The URB form is available for your reference under the Resources tab.

The latest version of Erie and Niagara's Annual Report is now available. A PDF version can be located in the "Annual Reports" folder under the Resources tab. Tri-fold copies can be ordered by completing the Supply Requisition form which is also available under the Resources tab in the "Application and Misc. Forms" folder.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Erie and Niagara is pleased to announce the release of Real-Time with comparative rater PL Rating™ from Vertafore®, in the state of New York. If you already contract with PL Rating™, you now have access to Erie and Niagara's Home product through this channel.

PL Rating™ provides real-time quotes from Erie and Niagara, enabling you to present coverage and pricing options to your clients more efficiently. PL Rating™ also provides direct access to Erie and Niagara, enabling you to bind and issue policies without having to re-key data.

You will need to set up your credentials for Erie and Niagara. Click on the Erie and Niagara Real-Time Rate link in the companies section on PL Rating™.

After clicking the link, the Real-Time Passwords Dialog Box will display. Enter your Launchpoint Username, Password and Agency Code (you will need to include the "1NY" before your 4 digit agency code) and click SAVE. Please Note: These credentials must match your Launchpoint credentials. Click EXIT ADMIN to return to your quote to rate.

If you have any questions, or if you are interested in the PL Rating™ service, please contact Vertafore at 800-444-4813, or Erie and Niagara Insurance at 800-234-9876.

Below is the link to the document in Launchpoint that provides screen shot of this process: https://launchpoint.enia.com/Launchpoint/Resources/downloadFile.aspx?f=E6482783-27D5-4613-A14D-90F149C1AF43

Effective immediately, we are implementing the following changes to our Artisan eligibiity guidelines:

Number of Employees expanding from 3 to a maximum of 5
Maximum gross receipts increasing from $250,000 to $1.5 Million
Maximum annual payroll increasing from $150,000 to $250,000
Residential / Commercial work is changing from 90/10 to 80/20
Eligible building size increasing from 2,000 to 10,000 square feet - sole occupancy

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Commercial Lines Updated product manuals are now available for our Businessowners, Commercial Fire and Special Multi Peril Programs. They are available for your reference under the Resources tab. The Commercial Fire and Special Multi Peril manuals are more detailed and have the same look and feel as our other product manuals. The Businessowner manual now includes rate detail for the recently intoduced $2,000,000 liability limit option available on the Deluxe BOP program.

The Farmowner manual has been updated to reflect the new territorial zones, territory multiplier and 5% liability rate increase for ML-10F, LS-1, LS-5, LS-6 and ML-9A which were effective 3/1/14. The manual is available under the Resources tab.

We have added help links to Mutual Boiler Re for the following: Homeowner, Homeowner Agency Playbook, Commercial and Farm. The links provide examples of exposures and what is covered for a typical Homeowner, Commercial or Farm risk. The links are under the Resources tab in the Product Information folder.

The Binding Authority Schedule has been updated to reflect the $2,000,000 liability limits now available on the Deluxe BOP Program. It also reflects the increase in Property binding authority from $1,000,000 to $1,500,000 per risk area. The Binding Authority Schedule and Product Portfolio have been updated to reflect these changes. They are available for your reference under the Resources tab.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective immediately, Equipment Breakdown is available on our Homeowner program. The Flat charge for this coverage is $18. Form ML-346BG (9/13) provides coverage to repair or replace electrical, mechanical or pressure equipment that suffers a breakdown as well as indirect losses that can result such as business income, extra expense and spoilage.

This URB form is available for your reference under the Resources tab.

A complete list of Committee members can be found in the "People to Contact" folder under the Resources tab.

The latest version of Erie and Niagara's Annual Report is now available. A PDF version can be found in the Annual Reports folder under the Resources tab. Additional tri-fold copies are available by e-mailing your request to christineh@enia.com . Please be sure to specify the quantity desired.

We now have available for your use Equipment Breakdown Fact Sheets to help in the identification of exposures and explanation of how the coverage responds. Fact sheets are available for Barber / Beauty shops, Commercial risks (general), Farm, Hotel / Motel, Homeowner, Landlord, Office and Restaurants. They can be located in the Product Information folder under the Resources Tab.

Please note we anticipate availability of Equipment Breakdown for the Homeowner line of business by June 2014.

Effective March 1, 2014, we will begin using the FL-345(6/09) form in place of the SF-345 (12/00) for the Landlord Program.

Additionally, we are implementing new and improved rates as follows:

1-2 Family - from $25 to $15
3-4 Family - From $33 to $25

This form provides coverage to repair or replace electrical, mechanical or pressure equipment that suffers a breakdown as well as indirect losses that can result such as business income, extra expense and spoilage.

This document has been updated to reflect information for the lines of business available to quote online. They include: Artisan, BOP, Farmowner, Homeowner, Manufactured Homeowner, Landlord, Inland Marine and Residential Fire.

Effective today, we will be replacing the ML-72 (01/08) and FL-72 (07/08) forms with the recently approved ML-72A (05/13) and FL-72A (05/13). The ML series applies to the Homeowner and Manufactured Homeowner lines of business while the FL series applies to Landlord and Residential Fire.

The new forms allows for higher limits that are "in addition to any other Added Water Damages Coverage contained in the policy". The prior form language combined all Added Water Damages Coverage contained in the policy and listed the total amount on the endorsement. Our adoption of the new forms should alleviate any confusion in determining the amount of insurance being requested.

The online Agent Manuals will be revised to reflect this change. If you have any questions, please contact the Personal Lines Underwriting Department.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The Farmmowner Quoting Demo is now available. We encourage you to check out the demo which can be viewed using the following link.

We are pleased to announce the Farmowner line of business is now available for online quoting.

Effective immediately, the Erie and Niagara Homeowner product is available for quoting on EZLynx. If you are an EZLynx subscriber and want to add Erie and Niagara to your Company options, please contact them directly.

Effective today for all new business written in the Homeowner, Manufactured Home and Landlord lines of business, we are adopting the ML 315A (06/99) Additional Insured Endorsement. This endorsement replaces the previous Additional Insured forms ML 41, FL41, FL41L and FL44. Any existing policies currently utilizing the prior version(s) will continue without change. Please refer to the appropriate product manual under the Resources tab for additional detail.

Effective today, we will be sending mortgagee copies for all lines of business directly to the mortgagee. A majority of these will be sent electronically. Please alert your staff of this change.

Effective 1/2/14, we will be sending mortgagee copies for all lines of business directly to the mortgagee. A majority of these will be sent electronically. Please alert your staff of this change.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The Businessowner Manaul has been updated to include detail regarding the Deluxe BOP and SMP Extender Endorsements which became available effective 11/1/13. Please refer to the 7/29/13 announcement below for additional information.

The October 2013 edition of the Product Portfolio is now available for your use. This update removes extender endorsements that are no longer available. Effective 11/1/13, they are being replaced with Erie and Niagara specific endorsements EN-DBXTD (5/12) and EN-MPXTD (10/12) which provide broader coverage than any of those previously in use. Form EN-DBXTD is available on our Deluxe BOP program at a charge of $125 per location. The EN-MPXTD is available on business written in our SMP program at a charge of $175 per location. Please refer to the announcements below dated 7/29/13 and 8/2/13 for additional detail regarding this change. Additionally, there are some minor cosmetic updates included in this release.

The Homeowner, Manufactured Home and Landlord manuals have been updated to include information regarding an increased hazard surcharge which applies to insured property that becomes vacant or unoccupied during the policy period. The updated manuals can be viewed under the Resources tab.

We are pleased to announce the release of our second product webinar which includes a comprehensive review of our Landlord program. You can find the webinar in the Product Information folder under the Resources tab. The run time is approximately ten (10) minutes. It is appropriate for new staff or anyone looking for an update / refresher on what Erie and Niagara has to offer. Additional product webinars are in development. Our next release will be for the Residential Fire line of business.

The Product Portfolio has been updated to include information regarding the newly approved Deluxe BOP and SMP Extender Endorsements. The new endorsements are available for business effective 11/1/13 and subsequent. Please refer to the announcement below dated 7/29/13 for additional detail regarding this change.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective 11/1/13, we are introducing new Extender endorsements for our BOP and SMP lines which will replace those currently in use including the SF-500, SF-513, SF-514, SF-515, SF-516, SF-517, SF-518, SF-519 and SF-520. The exception would be our Restaurant Enhancement Endorsement, which will continue to be available.

The new Erie and Niagara specific endorsements EN-DBXTD (5/12) and EN-MPXTD (10/12) provide broader coverage than any of those currently in use. Form EN-DBXTD will only be available for our Deluxe BOP program at a charge of $125. The EN-MPXTD is available for business written in our SMP program at a charge of $175.

The new forms can be viewed and/or printed by going to the Policy Forms folder under the Resources tab in LaunchPoint. Since we will no longer be using the old forms subsequent to 10/31/13, you can expect to hear from our Underwriting team with a request to either move to the new form or eliminate the Extender altogether. Eliminating the form will require a Conditional Notice.

Please refer to the forms for detail on the coverage afforded. You should consider offering to all policyholders written in our SMP or Deluxe BOP program. If you have questions, contact a Commercial Lines Underwriter or your Marketing Representative.

We are pleased to announce the release of our first product webinar which includes a comprehensive review of our Homeowner program. You can find the webinar in the Product Information folder under the Resources tab. The run time is approximately fifteen (15) minutes. It is appropriate for new staff or anyone looking for an update / refresher on what Erie and Niagara has to offer. Additional product webinars are in development. Our next release will be for the Landlord line of business.

The Product Portfolio has been updated to include information about Functional Replacement Cost which is now available in our Homeowner and Landlord programs.

The Homeowner and Landlord Manuals have been updated to include information regarding Functional Replacement Cost options that are now available for these lines of business. Refer to the Agent's Bulletin of 6/13/13 for further details.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

We are pleased to announce Artisan is now available for online quoting. We encourage you to check out the demo which can be viewed using the following link .

We have removed some documents from the Manuals folder and created their own folders under the Resources tab so the information is more easily found. The new folders are: Billing Information, Binding Authority, Broker of Record Procedures, Claim Handling and Reporting, and General Information.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

We are pleased to announce Inland Marine is now available for online quoting. We encourage you to check out the demo which can be viewed using the following link .

This document has been updated to reflect various changes including rate level detail for the Farmowner Program. You can find the Product Portfolio in the Product Information folder under the Resources tab. Please discard any print copies of outdated versions.

A complete list of Committee members can be found in the "People to Contact" folder under the Resources tab.

The latest version of Erie and Niagara's Annual Report is now available. A PDF version can be found in the Annual Reports folder under the Resources tab. Additional tri-fold copies are available by e-mailing your request to christineh@enia.com . Please be sure to specify the quantity desired.

The latest versions of the Farmowner and Landlord manuals are available for your reference under the Resources tab. They both include revised (lower) Mechanical Breakdown rates which were effective 1/1/13. The Farmowner manual also includes updated Rate Level detail which was effective 9/1/12.

BOP and Residential Fire Updated manuals are now available under the Resources tab. You can use the online quoting tool to develop rate detail.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The highlight of the Bulletin is the announcement of the release of online quoting for our Residential Fire line of business effective Monday, February 25^th.

Our new and improved quoting platform will be released on Monday, February 11th. We have been working with approximately thirty (30) test agents over the past two months to ensure a smooth transition.

When you log in next week you will see a slightly different look. Major upgrades include improved quoting programs for Homeowner, Manufactured Homeowner, Landlord and Businessowner. The BOP in particular has been significantly upgraded and is much easier to navigate.

As a reminder, when we cut over to the new system, quotes prepared on the retired platform will no longer be available for you to view or modify. However, our staff will still be able to retrieve quote worksheets. So if you need a worksheet, contact the appropriate Underwriting Department and we will be happy to assist.

We apologize for any short term inconvenience this may cause and trust you will be pleased with the upgrades that have been made.

The lastest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

This Special Announcement is to inform you of our plan to transition to our new quoting platform on 2/11/13. We have been working with a group of approximately thirty (30) test agents since mid-December to ensure a smooth transition. Please see the Bulletin for details.

We have just learned the New York State Department of Financial Services (NYS DFS) has extended the Superstorm Sandy non-renewal and cancellation moratorium an additional 21 days. The moratorium which had been previously extended, was due to expire December 16, 2012. This further extension means the moratorium will now expire on Sunday, January 6, 2013. We continue to make every good faith effort to comply with NYS DFS directives. If you have any questions regarding the process or how policyholders are affected, please do not hesitate to contact us.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

As you may know, the New York State Department of Financial Services (NYS DFS) extended the Superstorm Sandy non-renewal and cancellation moratorium an additional 21 days. The moratorium was due to expire November 25th. The extension now runs through December 16, 2012. We are making every good faith effort to comply with NYS DFS directives. If you have any questions regarding the process or how policyholders are affected, please do not hesitate to contact us.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

As many of you are aware, on November 5, 2012 the New York State Department of Financial Services (NYS DFS) issued an executive order regarding suspension of certain insurance law provisions related to Storm Sandy. The key points of the order are:

Prohibits termination, cancellation or non-renewal of any "covered policy" as defined by Insurance Law Section 3425 (personal lines) and 3426 (commercial lines)
Order imposed on policies with risk locations and mailing addresses in the counties of New York, Bronx, Brooklyn/Kings, Richmond, Queens, Nassau, Suffolk, Westchester, Rockland and Orange
Moratorium is effective October 26, 2012 (retroactive) and is for 30 days (or until further notice)
Individual policyholders may cancel their policy during the moratorium

We recognize the devastation and hardship caused by Storm Sandy, and we are making every good faith effort to comply with NYS DFS directives and be reasonable and compassionate to our policyholders affected by the storm. If you or the insured have any questions or concerns regarding the process, please do not hesitate to contact us.

We are pleased to announce we have scheduled two additional training webinars to introduce you to our new cost estimator tool. Separate sessions are scheduled for Residential and Commercial. Click on the appropriate link in the Bulletin to register. A copy of the Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

We are pleased to announce our updated Artisan Manual is now availble for your use and reference under the Resources tab. This updated format is consistent with changes made in the previously released Homeowner, Manufactured Homeowner, Landlord and Inland Marine Manuals. Updated manuals for the remaining lines of business will be released as they become available.

We are pleased to announce we have scheduled two training webinars to introduce you to our new cost estimator tool. Separate sessions are scheduled for Residential and Commercial. Click on the appropriate link in the Bulletin to register. A copy of the Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Our new online estimator tool for Residential and Commercial Actual Cash Value (ACV) and Replacement Cost (RC) estimating is now available for your use when submitting business to Erie and Niagara. The links can be found under the Resources tab in the "e2Value" folder, or in the "Applications and Forms" folder. We will be scheduling a training webinar soon to familiarize you with this tool.

This document has been updated to reflect various changes that have been implemented during the year. Please discard any outdated versions.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

We have further upgraded the manual to include simplified rate tables for liability and medical payments. These rate tables replace the detailed rate pages that were previously included. The revised manual is available in the Manuals Folder of the Resources tab.

A complete list of Committee members can be found in the "People to Contact" folder under the Resources tab.

The rate summary sheet which was released on 3/9/12 is now included in the Dwelling section of the Manual. The rate summary replaces the detailed rate pages that were previously included. This has been done in order to help simplify the process of rating from the Manual.

This new one page rate summary has been developed to assist in determining an estimated premium for your Dwelling Fire risks. You can locate the Rate Summary sheet in the Residential Fire section of the Agency Manual under the Resources tab.

The latest version of Erie and Niagara's Annual Report is now available. A PDF version can be found in the Annual Reports folder under the Resources tab. Additional tri-fold copies are available by e-mailing your request to christineh@enia.com . Please be sure to specify the quantity desired.

The manual has been updated to reflect the availibility of an Electronic Payment option. Additional details can be found in the Agent's Bulletin (2/23/12) or Frequently Asked Questions (FAQ's) under the Resources tab.

You can view this information under the Resources tab in the Frequently Asked Questions folder.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

We have developed new applications which can be used for our SMP and Commercial Fire lines of business. The Erie and Niagara specific applications should better assist you in understanding the various coverage options we make available. There are also several minor revisions to our BOP applications included with this update.

The new fillable applications are located in the "Applications and Forms" folder under the Resources tab. Of course, we continue to accept ACORD applications as well.

The new estimators and instructions are available under the Resources Tab in the Applications and Forms Folder. The estimators can be used for business effective 1/1/12 and subsequent. The estimators are fillable and will calculate values based on your input. You also have the option of saving the documents to your desktop if desired.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Revised editions (11/2011) of the following are now available for your use:

Businessowner's Application - One application to be used for Standard or Deluxe Plan
Supplemental Businessowner's Application - for additional buildings / locations
SMP / Commercial Fire Quick Quote Worksheet
Dwelling Fire Application
Homeowners Application
Bed and Breakfast Application
Supplemental Application - for Homeowners, Landlord and Dwelling Fire

You can find these fillable applications under the Resources tab in the Applications and Forms folder. Please discard any prior versions.

This new Residential Fire manual reflects various changes effective 11/1/11 and provides a more comprehensive overview of the program. Additionally we now have a separate section in the Manual for the Commercial Fire program. Other updates to the Product Portfolio, SMP and BOP sections of the Agency Manual have been released. The Manuals and Product Portfolio are available for your review under the Resources tab.

A PDF version of our 2012 Company calendar is available for you to view and / or print under the Resources tab.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The Businessowner's section of the Agency Manual has been updated to reflect the revised rates which are effective 4/1/11. You can locate the Agency Manual under the Resources tab. Online quoting for the BOP product is also available.

The Homeowner and Landlord sections of the Agency Manual has been updated to include changes to the programs which are effective 4/1/11. A summary of the changes were included in the 3/2/11 version of the Agent's Bulletin which is available for your reference under the Resources tab.

The latest version of Erie and Niagara's Annual Report is now available. A PDF version can be found in the Annual Reports folder under the Resources tab. Additional tri-fold copies are available by e-mailing your request to christineh@enia.com . Please be sure to specify the quantity desired.

The Artisan section of the Agency Manual has been updated to include changes to the program which are effective 5/1/11. A summary of the changes were included in the 3/2/11 version of the Agent's Bulletin which is available for your reference under the Resources tab.

The Product Portfolio has been updated to reflect changes to the Personal Farm Umbrella which are effective 4/1/11 and the Artisan Program which are effective 5/1/11.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective 4/1/11 for new business and 6/1/11 for renewal business, we will be converting the personal farm umbrella policies to the newly adopted and approved URB form series with revised rates. The updated application, self-rating form, manual pages and Disclosure Notice are available under the Resources tab for your reference.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The new estimators and instructions are available under the Resources Tab in the Applications and Forms Folder. The estimators can be used for business effective 1/1/11 and subsequent. The estimators are fillable and will calculate values based on your input. You also have the option of saving the documents to your desktop if desired.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Effective 9/1/10 there will be an increase in farm liability rates. The dollar amount of increase is minimal and varies depending on the limits of liability. The rates are included in the 9/1/10 edition of the Farmowner Manual which is available in the Resources Tab.

The latest version of Erie and Niagara's Annual Report is now available. A PDF version can be found in the Annual Reports folder under the Resources tab. Additional tri-fold copies are available by e-mailing your request to christineh@enia.com . Please be sure to specify the quantity desired.

A new version of Launchpoint has been released. Some of changes in this version include:

New Imageless Tab strip.
- The tabs at the top of most pages will be changed so that the strip has the ability to break itself into multiple lines instead of running off to the right of the screen.
- This helps pages stay centered in your window.
- The new tabs are part of an effort to reduce the file sizes of our pages and improve loading times.
The Report a Claim form now generates a .PDF file instead of a .TIFF file. This should prevent any problems that you may have had opening or printing the loss notice.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The new estimator and instructions are now available under the Resources Tab in the Applications and Forms Folder. The estimator can be used for business effective 1/1/10 and subsequent. The estimator is fillable and will calculate values based on your input. You also have the option of saving the document to your desktop if desired.

The new estimator and instructions are now available under the Resources Tab in the Applications and Forms Folder. The estimator can be used for business effective 1/1/10 and subsequent. The 2010 version is up 1% compared to 2009. The estimator is fillable and will calculate values based on your input. You also have the option of saving the document to your desktop if desired.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

Erie and Niagara Insurance is pleased to announce that we are offering download to all of our agents for:

Homeowner
Mobile Home
Landlord
Residential Fire

We are currently certified and successfully downloading with the following Agency Management Systems:

Applied TAM
Applied Vision
Doris
AMS Sagitta
AMS Prime
AMS Afw
AMS 360
Ebix
InStar

Click Here to sign up and begin the registration process for download if you have not already done so.

This updated application has been expanded to include some of the more common coverage enhancements available in the Homeowner program. The form is located in the Applications and Forms folder under the Resources Tab.

A copy of the Disclosure Notice (ENIA-ART-DISC Ed. 4/09) that will be included with Artisan policies renewing November 1, 2009 and subsequent is available under the Resources tab in the Policy Forms folder. Copies of the new policy forms are also available for your reference in the AAIS Forms folder.

As a result of this form update, we are required to send Conditional Renewal Notices to Artisan policyholders. This process will begin September 2, 2009

This service, which is provided by Identity Theft 911®, will be included on all primary homeowner policies at no additional charge. Please refer to form ENIA-HO-IDT911 for further detail about the service. A copy of the form is available in the Policy Forms folder under the Resources tab.

For your convenience, we have given you an additional selection for uploading documents to us. If you have a signed Statement of No Losses to send us, simply click the "Contact us about this policy" button. It is available from the Accounting and Underwriting tabs. Fill in your name and e-mail address. Next, from the drop-down list under "Request Type" select Statement of No Loss and attach the document under the "Attachments" section. Once you hit the submit button, you'll get a confirmation from us showing we received your communication, and we'll get the document available for viewing right at our desktops within seconds.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The Homeowner sections of the Agency Manual and Product Portfolio have been updated to reflect changes to the program which are effective 8/1/09. Details about the changes were included in Agent's Bulletins dated 5/27/09 and 6/18/09.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The Farmowner section of the Agency Manual has been updated to reflect the changes related to Territorial Zone Rating and Minimum Barn Rate effective 8/1/09.

The Farmowner section of the Agency Manual has been updated to reflect the availability of Added Water Damages Coverage ML-72 (01/08) effective 7/1/09.

We have added Credit Cards as a Method of Payment when converting your Personal Lines quotes to applications and uploading to Erie and Niagara. This is available for the Homeowners, Mobile Homeowners and Landlord lines of business. This is in addition to the ACH (EFT) from checking or Mail options. We accept Visa, MasterCard and Discover.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The latest version of Erie and Niagara's Annual Report is now available. A PDF version can be found in the Annual Reports folder under the Resources tab. Additional tri-fold copies are available either by completing and faxing a Supply Requisition Form or e-mailing your request to christineh@enia.com. Please be sure to specify the quantity desired.

The Agency Manual and Product Portfolio have been updated to reflect changes announced in the Agent's Bulletin dated 12/10/08 regarding Installment fees, horse boarding and inland marine / livestock. Review the Agent's Bulletin which is located under the Resources tab for details. The Staff Directory has also been updated.

The new estimators and instructions are now available under the Resources Tab in the Applications & Misc. Forms folder. The estimators can be used for business effective 1/1/09 and subsequent. These are fillable forms which calculate values based on your input. You also have the option of saving the documents to your desktop.

The "Endorse this policy" screen has been enhanced to facilitate ease of entry. It is now possible to enter multiple changes on a policy in a single request.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab

For your convenience, we have updated the Vendor's Application to include the capability to calculate the premium for coverage selected when using as a fillable form. The application is available in the Commercial Lines applications folder under the Resources tab.

These items have been updated to address enhancements to the Businessowners Program which are effective 8/1/08. They are available for your reference and use under the Resources tab.

The manual has been updated to reflect the new BOP program which is effective 8/1/08 for new and renewal business. This new program offers expanded eligibility, revised rates and additional endorsements to meet your customer needs.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The latest version of Erie and Niagara's Annual Report is now available. A PDF version can be found in the Annual Reports folder under the Resources tab. Additional tri-fold copies are available either by completing and faxing a Supply Requisition Form or e-mailing your request to kathyt@enia.com. Please be sure to specify the quantity desired.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

A complete list of Committee members can be found in the "People to Contact" folder under the Resources tab.

We have updated the Fire, General Liability and SMP sections of the Agency Manual to reflect changes to our Commercial programs which become effective 3/1/08. The Product Portfolio has also been updated to reflect these changes as well.

A copy of the Disclosure Notices which will be included with Businessowners, Commercial Fire, Farmowners, Inland Marine, Special Multi-Peril and VIP policies renewing March 1, 2008 and subsequent are now available for your reference under the Resources tab in the Policy Forms folder. The following are included:

Businessowners Disclosure - ENIA-BOP-DISC (Ed. 8/06)
Commercial Fire Disclosure - ENIA-CF-DISC (Ed. 8/06)
Farmowners Disclosure - ENIA-FO-DISC (Ed. 8/06)
Inland Marine Disclosure - ENIA-IM-DISC (Ed. 8/06)
SMP / Vendors Disclosure - ENIA-SMP-DISC (Ed. 8/06)

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The new Residential and Commercial Replacement Cost Estimators for 2008 and instructions for their completion are now available for your use under the Resources Tab.

We have formatted the Estimators to calculate a value based on information you enter. Be sure you print the document before you close as they cannot be saved.

Please discontinue the use of any prior versions.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

We are pleased to announce effective 10/1/07 for all NEW, RENEWAL and EXISTING business under the Artisan program, the maximum Limit of Liability available will increase from $500,000/$1,000,000 to $1,000,000/$2,000,000.

As a result of this change, we have updated our Agency Manual and Product Portfolio along with related artisan applications and rating worksheets.

We have also made available the AAIS and Erie and Niagara specific policy forms used for the Artisan program.

Additionally, we have upgraded all of our Applications and Miscellaneous forms to allow the option of data entry directly on the forms.

All of this updated information can be found under the Resources tab. Further details regarding these changes and enhancements will be included in our Agent's Bulletin which will be released shortly.

As a result of input we received during our Spring Agency Meetings, we have modified the Claim Reporting feature in LaunchPoint. An ACORD loss notice is no longer required. Simply complete the required information following the screen prompts and a completed Loss Notice will be returned to you with an e-mail acknowledgement. While the Loss Notice was designed specifically for Property Losses, you can also use it to report Liability claims. Attachments can be included up to 2MB in size. Required fields are designated with a red asterisk. All others are optional.

You will find the "Report a Claim" feature under the Accounting, Claims or Underwriting tabs in LaunchPoint. If you have any questions regarding claim reporting, please contact Michael O'Shei or Renee Rozanski in our Claim Department at 1-800-234-9876.

The July '07 version of the Product Portfolio is now available for your reference. Please discard any prior versions. The Product Portfolio, in PDF version, can be found in the Product Information folder under the Resources tab.

This latest update to our Agency Manual includes BOP and SMP rate information reflecting the reduction that is effective 7/1/07. We have also updated the Homeowner, Mobile Homeowner and Landlord section of the manual to reflect limits and premiums for coverage within agent's binding authority. Additionally, the General Information section includes expanded detail on our Broker of Record / Change of Agent procedures.

BOP Building and Contents rates have been reduced by 10%. We have also changed the SMP package modifier from .75 to .70 resulting in an additional 6.67% rate reduction. This is in addition to the 6.25% rate reduction for SMP which was effective 11/1/06. This change applies to new and renewal business effective 7/1/07 and subsequent. Updates to the online Agency Manual and Product Portfolio reflecting these changes will be available shortly.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

A printable payment stub is now accessible from the Accounting Tab. This new page displays the due date of the most recent bill as well as the current minimum due and current balance of the policy. The link to this new page can be found in the "Accounting Detail" section at the top of the Accounting Tab.

Copies of the presentation and questions from our 2007 Spring Meetings are now available in our Resources Tab. You can find these documents under the new "Spring Meetings 2007" folder, or by following the link from the welcome page.

An updated fillable PDF Supply Requisition Form is now available for your use. You can find the new form in the Miscellaneous folder of Applications and Misc. Forms under the Resources Tab. Upon completion of the requisition form, simply print it out and fax to the number on the top of the form.

Our Quoting application now supports Internet Explorer 7. This fixes the error where users who had IE7 would not get any response when they clicked on the "New Client" button.

We are pleased to introduce the Erie and Niagara "Product Portfolio". This quick reference tool is intended to provide an overview of our product offerings and underwriting appetite. This was developed to supplement the more detailed information contained in the Agency Manual. The Product Portfolio, in PDF format, can be found in the Product Information folder under the Resources tab.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

An update has been made to our Agency Manual for the Farmowners line of business which reflects a rate change for new and renewal business effective 5/1/07. For rates earlier than 5/1/07, refer to the Prior version of online Agency Manual.

For your reference and convenience, we now make available a Current and Prior version of the Agency Manual. Both versions are available in the Manuals file under the Resources tab.

This new estimator is a tool to aid in computing replacement cost value of most commercial buildings. Values are approximate and judgment factors should be considered for non-standard structures including superior/inferior finishes and amenities. The new estimator is available under the Resources Tab in the Commercial Lines folder of the Applications & Misc. Forms option.

Registration for our spring agency meetings is now available on line. You can also use this form to edit or cancel your registration at a later date. Meetings begin April 17th and run until May 2nd.

To signup for a spring meeting you can follow the link on the welcome page or click here .

A new section has been added to the top of the accounting pages. This section will inform you if a policy has an oustanding balance from a prior year.

This section will only show if there is a balance owing on a prior policy year.

In order to ensure that your first view of the Underwriting tab contains the most recent policy information, we have changed the tab to display policies based on the date that a change was processed instead of by the date a change goes into effect.

In addition we have also added a new section to the Underwriting tab that lets you see, at a glance, the policy period and the effective date of the change.

A copy of the Disclosure Notices that will be included with Landlord and Residential Fire policies renewing March 1, 2007 and subsequent are now available for your reference under the Resources tab in the Policy Forms folder.

A copy of the Disclosure Notice that will be included with Homeowner and Mobile Homeowner policies renewing January 1, 2007 and subsequent is now available for your reference under the Resources tab in the Policy Forms folder.

The latest version of our Agent's Bulletin is now available. The Bulletin is located in the "Agency Bulletins" folder under the Resources tab.

The General Information section of the Agency Manual has been updated to reflect recent changes in staff telephone extensions and the expanded Binding Authority limits. The Agency Manual is located under the Resources tab

The new estimator is now available under the Resources tab in the Applications and Miscellaneous Forms folder. We recommend you use this updated estimator in lieu of the 2006 edition for all business going forward.

We previously announced some exciting changes to our Restaurant and Tavern coverage which became effective 11/1/06

In conjunction with these changes, a new Restaurant / Tavern Questionnaire (Ed. 11/06) has been developed for your use when submitting this business. We require completion of this Questionnaire on all risks that have a bar area.

The new Restaurant / Tavern Questionnaire can be found in the Resources tab under Applications and Miscellaneous Forms in the Commercial Lines folder.

In order to further enhance our service capabilities, we have added "Policy Loss Run" as one of the "Request Types" on the "Contact Us About This Policy" button. Submitting your loss run requests this way allows us to process them more efficiently and return your results faster. Whenever you need individual policy loss runs you should consider using this LaunchPoint enhancement.

The "Contact Us About This Policy" option is available from the Accounting and the Underwriting tabs. Simply search for the appropriate policy then select "Contact Us About This Policy". Fill in your name and e-mail address. Next, in the drop-down menu under "Request Type" select "Policy Loss Run" then click "Submit". You can also include a narrative message with your request if you desire. An e-mail acknowledgement of the request will be sent to you.

An update has been made to our product manuals for the Special Multi-Peril and Buisnessowners lines. For SMP the modifier is being reduced from .80 to .75 resulting in a policy credit of 6.25%. This applies to all new and annual renewals effective November 1, 2006

The BOP manual has been update to reflect changes to Restaurant and Tavern Coverage also effective November 1, 2006. These changes include:

Restaurant eligibility is being changed to offer either Standard or Deluxe BOP with a minimum of one year owner management experience.
Restaurants with a small bar area (alcohol sales less than 50% or receipts) are now eligible for liability coverage.
Taverns (where alcohol sales equal 50% or more of total receipts) are eligible for property and liability coverage under either the SMP or Commercial Fire program.
The Assault and Battery exclusion will be added to any risk with a bar or tavern exposure.
Bars that have dance floors, live bands, bouncers or host sporting activities (volleyball, baseball, etc.) on the premises will remain ineligible.

The updated manuals can be found in the Resources tab under the "Manuals" heading.

A complete and updated version of our Umbrella Manuals for Personal and Farm are now available on our e-commerce website, LaunchPoint. You will find them in the Resources tab under the heading Manuals.

The Personal Umbrella manual reflects revised minimum premiums which are effective on new/renewal buisness beginning 1/1/07. The Farm Personal Umbrella rates/minimums are current and have been in place since 1/1/06

By popular demand, Erie and Niagara began mailing refund checks directly to insureds effective August 15, 2006. You will see an updated reference to this new procedure in our Agents Manual - available on-line through LaunchPoint (Resources Tab - Manuals - Billing). The insured will no longer see references to contact you about the refund on any documents from us.

You now have ready access to the ENIA Agency Manual. Simply go to the Resources Tab in LaunchPoint and select "Manuals". The Manual is divided into four basic categories:

Billing
Claims
General Information
Product Eligibility, Rates and Coverages

Simply select the appropriate manual to open it in a PDF format

Online access provides you with tools to quickly find the information you are looking for. Whether you use the Bookmarks tab that includes a hyperlinked outline or the search function by clicking on the binocular icon, you will be able to quickly find the information you are looking for!

This new link allows you to report a claim. To report an initial claim on a policy, click on the Claims tab and select the "Report a claim" button. Complete the form, making sure to complete all required fields that are designated with an asterisk. Use the browse feature to attach the Loss Notice (Required for submission.)

To report an additional claim for a policy, click on either the Underwriting or Accounting tab and select the "Report a claim" button. (The button will not be available under the Claims tab if there is an existing claim for the policy.)

Prior to this most recent enhancement, you were able to submit an endorsement request via the "Contact us about this policy" button. To simplify the process, we have added a direct link to submit an endorsement request on the Accounting and Underwriting tabs. The form will automatically pre-fill pertinent policy information, and the default Request Type will be Endorsement. Otherwise, the form mirrors the "Contact us about this policy" form to which you are accustomed.

This button allows you to contact us about the policy you are viewing. The button can be found in the "Accounting," "Claims," and "Underwriting" tabs.

Generally you would use this button to:

Submit an endorsement for a specific policy
Forward attachments such as Replacement Cost Estimators, photos, etc. (Attachments are limited to 2MB)
Notify us of payments you may receive
Any general questions about the policy or claim

Learn More

This button, found on the Claims Tab, allows you to view all open claims for the agent codes you have access to in LaunchPoint. After selecting the "View open claims" button, you will be directed to a list of all policies that presently have open claims. From the list, you can simply click the claim number hyperlink to be directed to the claim information available.